Last updated: 3 April 2025
This Privacy Policy describes our policies and procedures on the collection, use and disclosure of your information when you use the Service and informs you about your privacy rights and how the law protects you.
We use your personal data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.
Interpretation and Definitions
Interpretation
Words with initial capital letters have meanings defined under the following conditions. The following definitions apply regardless of whether they appear in singular or plural form.
Definitions
For the purposes of this Privacy Policy:
- Account means a unique account created for you to access our Service or parts of our Service.
- Affiliate means an entity that controls, is controlled by, or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for election of directors or other managing authority.
- Company (referred to as either “the Company”, “we”, “us” or “our” in this Agreement) refers to Clovel Children Care.
- Cookies are small files placed on your computer, mobile device or any other device by a website, containing details of your browsing history among other uses.
- Country refers to Queensland, Australia.
- Device means any device that can access the Service, such as a computer, mobile phone or digital tablet.
- Personal Data means any information that relates to an identified or identifiable individual.
- Service refers to the Website.
- Service Provider means any natural or legal person who processes the data on behalf of the Company. This includes third-party companies or individuals engaged by the Company to facilitate the Service, provide the Service on behalf of the Company, perform services related to the Service, or assist the Company in analysing how the Service is used.
- Third-Party Social Media Service refers to any website or social media platform through which a user can log in or create an account to use the Service.
- Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (e.g., the duration of a page visit).
- Website refers to Clovel Children Care, accessible at https://clovelchildcare.com.au/.
- You means the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This may include, but is not limited to:
- Email address
- First name and last name
- Phone number
- Address, State, Postcode, City
- Usage Data
Usage Data
Usage Data is collected automatically when using the Service. It may include information such as:
- Your device’s Internet Protocol (IP) address
- Browser type and version
- Pages visited on our Service
- Time and date of your visit
- Time spent on pages
- Unique device identifiers and other diagnostic data
When you access the Service via a mobile device, we may collect additional information, such as:
- Type of mobile device used
- Mobile device unique ID
- Mobile device IP address
- Mobile operating system
- Type of mobile Internet browser used
- Other diagnostic data
We may also collect information that your browser sends whenever you visit our Service.
Information from Third-Party Social Media Services
You may create an account and log in to use the Service via the following Third-Party Social Media Services:
If you register through a Third-Party Social Media Service, we may collect personal data already associated with your account, such as your name, email address, activities, or contact list.
You may also choose to share additional information via your Third-Party Social Media Service. If you do so, you give the Company permission to use, share, and store it in a manner consistent with this Privacy Policy.
Tracking Technologies and Cookies
We use cookies and similar tracking technologies to track activity on our Service and store certain information. Technologies used include:
- Cookies or Browser Cookies: You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, refusing cookies may limit some functionality of our Service.
- Web Beacons: Certain sections of our Service and emails may contain web beacons (also called clear GIFs, pixel tags, and single-pixel GIFs) that help count users, track website statistics, and verify system integrity.
Types of Cookies We Use:
- Essential Cookies (Session Cookies): Used for authentication and preventing fraudulent use of user accounts.
- Cookies Policy / Notice Acceptance Cookies (Persistent Cookies): Identify if users have accepted the use of cookies.
- Functionality Cookies (Persistent Cookies): Remember choices you make, such as login details or language preferences.
For more information, visit our Cookies Policy.
Use of Your Personal Data
The Company may use your Personal Data for the following purposes:
- To provide and maintain our Service.
- To manage your Account.
- To perform a contract (e.g., for purchases made through the Service).
- To contact you via email, phone, SMS, or other electronic means.
- To provide you with news, special offers, and general information about our services (unless you opt out).
- To manage your requests.
- For business transfers (e.g., mergers, acquisitions).
- For other purposes such as data analysis and improving the Service.
We may share your personal information in the following situations:
- With Service Providers.
- For business transfers.
- With affiliates.
- With business partners.
- With other users (if interacting in public areas or via Third-Party Social Media Services).
- With your consent.
Retention of Your Personal Data
We retain Personal Data only as long as necessary for the purposes outlined in this Privacy Policy or to comply with legal obligations.
Transfer of Your Personal Data
Your information may be processed at locations outside your jurisdiction. We ensure appropriate security measures are in place before any data transfers.
Deleting Your Personal Data
You can request deletion of your Personal Data by contacting us. However, we may retain certain information if required by law.
Disclosure of Your Personal Data
We may disclose your Personal Data:
- In a business transaction (e.g., merger or acquisition).
- If required by law.
- To protect rights, prevent fraud, or for security purposes.
Security of Your Personal Data
We take reasonable steps to protect your Personal Data but cannot guarantee absolute security.
Children's Privacy
Our Service does not target children under 13. If we become aware of such data collection, we will remove it.
Links to Other Websites
We are not responsible for third-party websites linked from our Service. We recommend reviewing their privacy policies.
Changes to this Privacy Policy
We may update this Privacy Policy periodically. Changes take effect when posted.
